Monica de Jong Faculty of Economics and Business Administration > Department of Marketing, Innovation and Organisation ORCID iD 0000-0002-8375-7791 1 – 1 of 1 publication Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Filter publications Download search results Subscribe to news feed Add to list Journal Article A1 Conflict management 101 : how emotional intelligence can make or break a manager Katja Schlegel, Monica de Jong (UGent) and Smaranda Boroş (UGent) (2024) INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT.