Babette Dobbenie 1 – 1 of 1 publication Show 10 5 10 15 20 50 100 250 Sort by year (new to old) Actions Filter publications Download search results Subscribe to news feed Add to list Journal Article A1 Person- versus content-oriented approaches in English and German email responses to customer complaints : a cross-cultural analysis of moves and first-person pronouns Rebecca Van Herck, Babette Dobbenie and Sofie Decock (UGent) (2021) INTERCULTURAL PRAGMATICS. 18(2). p.203-243