Kaat De Pourcq
Show
Sort by
-
The healthcare experience : the supportive role of technology and people in the elderly care sector
(2016) -
- Conference Paper
- C1
- open access
Product and process variation in the operating theatre: how to innovate supply chain management?
-
- Conference Paper
- C1
- open access
Designing the customer journey in a service delivery network: evidence from cancer patient treatments
-
Measuring performance in hospitals: the development of an operational dashboard to coordinate and optimize patient, material and information flows
-
Innovation through optimized and integrated Patient and Supply Flows in Hospitals: the results of a collaboration network
-
- Conference Paper
- C1
- open access
Measuring performance in healthcare
-
- Conference Paper
- C3
- open access
Economic and noneconomic physician-hospital exchange: impact on customer oriented behaviour and the moderating effects of organizational and professional identification
-
The importance of social exchange to nurses and nurse assistants: impact on retention factors