- ORCID iD
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0000-0003-0991-6763
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- Journal Article
- A1
- open access
Customer experiences and coping behaviors during crisis situations : the role of service adaptation and service transformation
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Determining well-being during a crisis based on social media data using natural language processing
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- Journal Article
- A1
- open access
360 Degrees rumor detection : when explanations got some explaining to do
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Social media analytics for good : assessing the value of social media analytics for businesses and public instances
(2022) -
Amazon Rainforest Wildfires Rumor Detection
(2022) -
COVID19 Rumor Detection
(2022) -
Developing a detection and interpretation tool for rumors regarding COVID-19 on Twitter
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- Journal Article
- A1
- open access
Predicting donation behavior : acquisition modeling in the nonprofit sector using Facebook data
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Acquisition modeling in the nonprofit sector based on Facebook data