prof. Amy Van Looy
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On the importance of non-technical process capabilities to support digital innovations
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A literature study on the state-of-the-art of contingency research in business process management
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Business process maturity: a comparative study on a sample of business process maturity models
(2014) -
Business process maturity models: what's in a name?
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A conceptual framework and classification of capability areas for business process maturity
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On the importance of organisational culture and structure in business process maturity
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Dit is de BPMM smart-selector
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Choosing the right business process maturity model
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Which business process maturity model best fits your organization?
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Current pitfalls of business process maturity models: a selection perspective