prof. An-Sofie Claeys
- Work address
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Groot-Brittanniëlaan 45, geb. B
9000 Gent - AnSofie.Claeys@UGent.be
- ORCID iD
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0000-0003-3114-1466
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Organizational crisis communication : suboptimal crisis response selection decisions and behavioral economics
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The power of empathy : the dual impacts of an emotional voice in organizational crisis communication
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Preparing to face the media in times of crisis : training spokespersons’ verbal and nonverbal cues
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Crisis response selection decisions under time pressure
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Global crisis communication
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The role of empathy in crisis communication : providing a deeper understanding of how organizational crises and crisis communication affect reputation
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The organizational voice : the importance of voice pitch and speech rate in organizational crisis communication
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Suboptimal crisis response selection decisions and behavioral economics
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The impact of voice pitch of male and female spokespersons in times of crisis
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- Conference Paper
- C3
- open access
The impact of emotional crisis communication on stakeholders’ empathy with an organization in crisis and post-crisis reputation