Natalia Araujo Pacheco No current affiliation with UGent 1 – 1 of 1 publication Show 5 5 10 15 20 50 100 250 Sort by year (new to old) Actions Filter publications Download search results Subscribe to news feed Add to list PhD Thesis open access Cognitive, emotional, and behavioral reactions to service failures Natalia Araujo Pacheco (UGent) (2016)