- Work address
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Tweekerkenstraat 2
9000 Gent - Amy.VanLooy@UGent.be
- ORCID iD
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https://orcid.org/0000-0002-7992-1528
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On the synergies between business process management and digital innovation
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- conference
- P1
- open access
Sustainability performance measurement : a preliminary classification framework of models and indicators
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- conference
- P1
- open access
A systematic literature review of the use of social media for business process management
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Kiss the documents! How the city of Ghent digitizes its services processes
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Elements for tailoring a BPM maturity model to simplify its use
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A quantitative study of the link between business process management and digital innovation
(2017) BUSINESS PROCESS MANAGEMENT FORUM. In Lecture Notes in Business Information Processing 297. p.177-192 -
Evaluating business process maturity models
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- journalArticle
- A1
- open access
Business process performance measurement : a structured literature review of indicators, measures and metrics
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Social media management: technologies and strategies for creating business value
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An experiment for measuring business process maturity with different maturity models