Department of Innovation, Entrepreneurship and Service Management
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- 2018
- Customer engagement through personalization and customization
- 2017
- Does the network fit the customer
- Unraveling service delivery networks of customers with complex service needs
- Unraveling the black box of new venture team processes
- Corporate governance in early-stage high-tech ventures : the impact of top management team and outside board human capital on innovation speed
- The role of hospitals in bridging the care continuum : a systematic review of coordination of care and follow-up for adults with chronic conditions
- Paradoxical tensions when opting for a co-creation strategy in a collaborative setting
- Enhancing the healthcare experience: the role of technology in elderly care
- Health care technology adaption for elderly : does the family matter?
- The impact of logarithmic dose banding of anticancer drugs on pharmacy compounding efficiency at Ghent University Hospital